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Meet Our Team

Our Management Team brings the in-depth knowledge and experience to help your practice run smoothly and efficiently for maximum profitability and patient satisfaction.

Christopher McGlone

Chief Executive Officer

Christopher McGlone is the Chief Operating Officer for Sharp Community, the largest IPA in San Diego County and one of the largest in the state of California with over 130,000 managed care lives. Christopher joined Sharp Community in 1993 and is responsible for the day-to-day operations of the medical group, including Claims, Eligibility, Encounters, Network Management, Customer Service, Marketing & Communications, Contracts, and Business Development.

While at Sharp Community, Christopher successfully guided the group through tremendous growth while implementing automated processes in the areas of claims, eligibility, encounters, member services, and capitation. He was instrumental in leading Sharp Community to profitability via the development of innovative capitation programs for physicians and ancillary providers. He was the executive sponsor for Sharp Community’s electronic health record (EHR) and practice management (PM) system implementation.

Christopher serves on the Board of Directors of “ICE”, the Healthcare Industry Collaborative Effort, and served for over ten years on the board of APG, America’s Physician Groups (previously CAPG).

Christopher received a Masters of Business Administration from the University of San Diego and has over thirty years of experience in the medical, health care, and insurance industries, and has held management positions at FHP Healthcare and Progressive Insurance.

Leslie Chapman, MBA

Director of Operations and Performance Improvement

As Director of Operations for SmartCareMD, Ms. Chapman is directly responsible for SmartCareMD’s practice management and revenue cycle functions.

Leslie has spent the last 30 years in the health care industry in various roles. For the last 18 years she served as the Chief Financial Officer of Graybill Medical Group and the last 5 ½ as CFO for SmartCareMD Practice Management. Ms. Chapman was responsible for Finance, Front Office, Scheduling, Medical Records, and Business Office functions. Prior to these roles, Leslie worked for Center for Healthcare (which became Arch Health Medical Group) as Director of Managed Care Operations. She has additional experience at Baxter and Scripps Clinic.

Ms. Chapman received her Master of Business Administration degree with a concentration in Finance and a Bachelor of Science degree in Business Administration from San Diego State University.

Mariann Gesino

Director of Business Office 

Ms. Gesino has nearly two decades of medical practice revenue cycle management experience. As SmartCareMD’s business office manager she oversees billing, accounts receivable, charge capture, electronic claims submission and reconciliation, electronic remittance and payment posting, account follow-up and denial management, and accounts receivable. She provides these services to a wide range of practice sizes and specialties including solo practitioners, small group practices with two to five physicians, and a large multi-specialty medical group.

Elaine Mitchell

Practice Administrator

Ms. Mitchell has over 30 years of experience in the healthcare field, beginning as a physical therapist. From 2000 through 2013 she helped established and subsequently managed a highly successful independent medical practice in San Marcos, California. In her role at SmartCareMD she is responsible for onsite management of 4 offices, including training and maintaining an administrative staff for an efficient workflow, implementing SmartCareMD policies and procedures, working closely with the professional and clinical staff with managing the day-to-day operations, and facilities maintenance.

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